Program Highlights
The MB-260T00-A: Microsoft Customer Insights – Data Specialty course is designed for data professionals looking to master Dynamics 365 Customer Insights – Data. The course covers essential tools like Power Query, Common Data Model, and Microsoft Dataverse. With hands-on labs and real-world exercises, participants will gain practical skills to drive customer-centric strategies and make data-driven decisions.
32-Hour Instructor-led Training
Learn with Real-World Scenarios
Highly Interactive and Dynamic Sessions
Immersive Learning
Learn from Industry Experts
Career Guidance and Mentorship
Extended Post Training Support
Access to Recorded Sessions
Learning Schedule
- upcoming classes
- corporate training
- 1 on 1 training
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- Unlock Customer Intent with Dynamics 365 Customer Insights – Data
- Explore Customer Data Platform and Learn Why it Matters to Organizations
- Get Started Working with Dynamics 365 Customer Insights – Data, Including Accessing the Application and Navigating to the Different Capabilities
- Learn About the Customer Insights – Data Capability and How to Get Started Working with it
- Ingest Data into Customer Insights – Data
- Ingest Data Using Power Query
- Connect to a Common Data Model
- Connect to a Microsoft Dataverse
- Work with Data Sets
- Learn About Data Refreshes
- Export Data
- Create a Unified Customer Profile in Dynamics 365 Customer Insights – Data
- Learn How to Create a Customer Insights – Data Instance
- Learn How to Ingest Data
- Learn About Data Unification
- Lab: Create a Customer Insights – Data Instance, Ingest Data, and Unify Data
- Work with Dynamics 365 Customer Insights – Data
- Configure Searching and Filtering Indexes
- Define Relationships and Activities
- Work with Measures
- Use Customer Insights – Data
- Enrich Data and Predictions with Customer Insights – Data
- Discover the Enrichment and Prediction Options that are Available in Customer Insights – Data
- Configure Brand and Interest Functions
- Enrich Data with Partner Services
- Set up and Configure a Customer Churn Prediction Model
- Add Custom Machine Learning Models
How We Help You Succeed
Vision
Goal
Skill-Building
Mentoring
Direction
Support
Success

Career Transformation
Projected increase in customer data analytics and management
in organizations implementing Microsoft Customer Insights
of organizations plan to hire professionals skilled in Microsoft Customer Insights, recognizing the importance of personalized and integrated customer data analytics solutions.
of organizations committed to training staff on Microsoft Customer Insights practices to enhance proficiency and drive effective customer data utilization.
Technology
Healthcare
Retail
Government
Manufacturing
Finance


Words Have Power

It was a very good experience with the team. The class was clear and understandable and it benefitted me in learning all the modules and preparing for the exam.

I loved overall training! Trainer is very knowledebale, had clear understaing of all the topics covered. Loved the way he pays attention to details.

I had a great experience with the team. The training advisor was very supportive and the trainer explained the concepts clearly and effectively. The course was well-structured and has definitely enhanced my skills. Thank you for a wonderful learning experience InfosecTrain.

The class was really good. The instructor gave us confidence and delivered the content in an impactful and easy-to-understand manner.

The course helped me understand several domains I was unfamiliar with. The instructor was exceptionally skilled and confident in delivering the content.

The course was well-structured and easy to follow. The instructor’s use of real-life examples made it easier to connect with and understand the concepts.
Success Speaks Volumes
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Frequently Asked Questions
What is the Microsoft Customer Insights - Data Specialty Training?
The Microsoft Customer Insights - Data Specialty Training is a comprehensive course designed to equip data professionals with the skills to leverage Dynamics 365 Customer Insights for advanced customer data analytics and insights.
Who should take the Microsoft Customer Insights - Data Specialty training?
This course is ideal for:
- Data Analysts
- Power Platform Developers
- Privacy and Compliance Officers
- Data Governance Specialists
- AI and Machine Learning Practitioners
What are the prerequisites for the MB-260T00 course?
The prerequisites are:
- Candidates should have a solid understanding of Dynamics 365 Customer Insights - Data.
- Firsthand experience with one or more Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform.
What topics are covered in the MB-260T00: Microsoft Customer Insights - Data Specialty Training?
Topics include:
- Unlocking customer intent with Dynamics 365 Customer Insights - Data
- Ingesting data using Power Query, Common Data Model, and Microsoft Dataverse
- Creating unified customer profiles
- Configuring and using Customer Insights - Data
- Enriching data and making predictions
- Working with measures, relationships, and activities
How long does it take to complete the MB-260T00 training course?
The MB-260T00 training course is 32 hours long.
How can I prepare for the MB-260T00 certification exam?
To prepare for the MB-260T00 exam:
- Enroll yourself in an instructor-led training course like InfosecTrain.
- Go through the study materials and practice with hands-on labs and exercises provided during the course.
- Take practice exams and quizzes to assess your knowledge and identify areas of improvement.
- Join study groups or forums to discuss topics and share insights with other candidates.