Khalid

SUMMARY

Khalid Duduke has over twenty years of experience as an IT Management professional in various sectors such as Telecom, Banking, and Government organizations in the Middle East. He has a solid understanding of IT Project Management, Service Operation, Delivery, and Audit/Compliance. Khalid is known for his excellent organizational skills, effective interpersonal communication, and collaborative teamwork abilities. His skills are adaptable to executive roles, making him a valuable addition to any leadership team.

Khalid Duduke, an experienced trainer, demonstrates exceptional skill in simplifying complex ideas. His clear communication style helps learners grasp difficult concepts easily. Khalid’s friendly approach encourages open discussions and sharing of knowledge. He adjusts training sessions to suit different learning styles. Khalid’s engaging teaching techniques create a rewarding learning environment for everyone involved.

SKILLS

• Project Management
• ITIL Best Practices Implementation
• IT Audit Controls Implementation
• Client & Stakeholder Engagements
• Risk Management
• Cross functional collaboration
• Requirement Gathering & Analysis

TECHNICAL EXPERTISE

• ISO standards implementation and compliance governance
• Data protection and physical security expertise
• Business continuity and security policy alignment
• IT Service Management (ITSM) process management and communication
• Advisory role in process efficiency and regulatory compliance
• E2E Service Delivery Management
• Security policy creation and enforcement
• Contribution to operational improvement and strategy projects
• Conducting audits and risk assessments.
• Team performance management and metric tracking.
• Core banking application support and incident management.

CERTIFICATIONS AND FRAMEWORKS