Kritika Sinha

SUMMARY

Experienced and certified CyberArk professional with a comprehensive background in Privileged Access Management (PAM), Identity and Access Management (IAM), and extensive expertise in CyberArk solutions. Proven track record in managing Safes AD Server, resolving CPM communication issues, and administering CyberArk vaults. Skilled in patching, monitoring, and integrating various systems and authentication methods. Adept at delivering industry-specific training on IAM and PAM tools, with hands-on experience in practical implementation and real-time use cases.

Certifications

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Trainer Expertise

• CyberArk PAM and AAM
• AWS Secrets Manager
• SailPoint IIQ
• Java Core Programming
• Microsoft Office Tools (Word, Excel, Visio, PowerBI)
• Operating Systems: Windows 7/8/10, Linux
• Other Tools/Utilities: SCCD, WinScp, Putty, Beyond Compare, LDAP, PowerShell Scripting

Training Programs Delivered

• Delivered industry-specific training on IAM and PAM tools.
• Trained over 100 candidates, assisted with certification and job hunt.
• Conducted corporate training sessions with reputed clients, such as Mindmazix.
• Sessions covered both Administration and Implementation, up to Sentry level certification.
• Offered availability for post-training help and queries.
• Provided a practical implementation lab environment with demo live projects and real-time use cases.

Professional Experience

• Managed Safes AD Server/host addresses in EPV; resolved issues with CyberArk’s CPM for credential reconciliation.
• Administered CyberArk vaults, including Safe creation, LDAP integration, and other authentication methods.
• Patched and monitored CyberArk components, Two-factor authentication, Privileged Session Manager, and Password Vault Web Access servers and services.
• Provided one-on-one end-user problem resolution over the phone.
• Worked on Linux, Windows, and database systems, with a focus on user and system accounts setup and problem-solving through automation.
• Integrated CyberArk with Splunk for logs in the development environment.
• Migrated legacy environment 9.8v to Dell environment 9.8v.
• Implemented and installed CyberArk 9.8v, and the latest implementations of CyberArk 10.4 and CyberArk 11.3v.
• Integrated CyberArk with Cisco CMC servers and ServiceNow Ids for programmatic access.
• Documented plans for decommissioning EMC-L environment and migrating Ids to Dell.
• On-boarded Privileged Accounts and Super User IDs in CyberArk Safes using Bulk upload utility.
• Provided L2/L3 support for CyberArk to continually improve project timelines.
• Extensively worked on PAM operational tasks, defining access control, user entitlements, and management of Applications Credentials and User Access Policy.
• Worked on Privileged Access Reviews, Compliance Reporting, Access Control Processes, and other associated tasks with Privileged User Management.

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